Who Is Collecting Your Personal Information?
How We Collect Personal Information
You can view all of the content on our site without providing your personal information. Here are the ways we do collect personal information on our site:
1. We collect personal information when you use the Request Information form.
- If you seek more information about a franchise business listed on our site, personal information will be requested by submitting a Request Information form.
- The personal information we ask for on the Request Information form is your name, email address, phone number, zip code, state, country, and available cash.
- The information you submit via our request form is shared only with the franchise businesses that you have in your Request Information form.
- These franchise businesses will contact you by means of email and/or telephone (phone call or SMS) only to the email address and phone number you provide.
- By submitting the Request Information form you are consenting to send your personal information to the franchises businesses listed on the form.
- By submitting the Request Information form you are consenting to subscribe to further email marketing from Franchise Direct if you have checked the sign-up box on the form.
2. We also collect personal information when you use the Our Newsletter form.
- You can sign up to Franchise Direct’s email newsletter by submitting this form.
- To complete the Our Newsletter form you must submit your email address.
What We Do with Your Personal Information
Franchise Direct does not share, sell, rent, or trade your personal information with third parties without your consent. We retain access to your personal information at all times on our secure electronic database servers. We will only share your personal information with the franchise businesses you consented to receive further information about that are listed in the Request Information form. These businesses will contact you by telephone and/or email and in doing so they may use third party services to handle your data. If you complete the Our Newsletter form your personal information will only be used by Franchise Direct for email marketing purposes. We will retain and use your personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Requesting and Updating Your Personal Information
To request a copy of your personal information or to make changes to it please send an email to firstname.lastname@example.org with the subject line ‘Request for Personal Information' and we will endeavor to respond to your request in four working days. Before we can complete your request you will need to verify your identity to us by confirming your full name and email address.
Deleting Your Personal Information from Franchise Direct
To request that your personal information be deleted from Franchise Direct’s records please send an email to email@example.com with the subject line ‘Deletion of Personal Information’ and we will endeavor to respond to your request in four working days. Before we can complete your request you will need to verify your identity to us by confirming your full name and email address. If you wish to unsubscribe from email marketing you can click the 'Unsubscribe' link at the bottom of any email we send to you.
Existing Personal Information Data (Before 25 May, 2018)
Where Does Consent to Providing Personal Information Take Place?
Franchise Direct connects prospective franchisees with franchisors. Visitors who request information about franchise businesses on our site will be presented with the following consent messages on the Request Information form:
Cookies and Other Tracking Technologies
Technologies such as cookies, beacons, tags and scripts are used by Franchise Direct and our partners e.g. marketing partners, affiliates, or analytics or service providers (e.g. customer experience optimization providers, etc.). These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and in gathering demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
As is true of most websites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We do not link this automatically-collected data to personal information.
Local Storage Objects (Flash/HTML5)
Third parties with whom we partner to provide certain features on our site or to display advertising based upon your web browsing activity use Flash cookies or local storage such as HTML5 to collect and store information. Various browsers may offer their own management tools for removing HTML5. To manage Flash cookies, please click here.
We partner with third party ad networks to either display advertising on our website or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you with advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt out by emailing firstname.lastname@example.org. Please note this does not opt you out of being served ads. You will continue to receive generic ads. We do not link this automatically-collected data to personal information.
You will be added to our email marketing list only if you complete the check box on the Request Information form or submit your email address to the Our Newsletter form. If you wish to unsubscribe from our email marketing, you may opt out by clicking on the 'Unsubscribe' link in any of the emails we send to you.
Franchise Direct is intended to be used only by individuals aged 18 and older. We do not knowingly collect any information from individuals under the age of 18. If we are made aware of information collected from an individual under the age of 18, we will remove their information from our system as soon as possible.
Links to Other Sites
We reserve the right to disclose your personal information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our website. If Franchise Direct is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. While no data transfer can be completely secure, we will make reasonable efforts to secure all data that is transferred, stored or processed. We recommend that you take every precaution to protect your personal information when you are on the internet. For example, use a secure browser, change your passwords often, and select a strong password by choosing a combination of numbers, letters and characters. The security of your personal information is important to us. We follow latest standards to protect the personal information submitted to us, both during transmission and once it is received. If you have any questions about the security of your personal information, you can contact us at email@example.com.
Data Protection Officer: Sarah Kellett